With so many online and mobile casinos now offering live casino games, it can be difficult to recognise quality and separate wheat from chaff.
However, you shouldn't worry too much as we’ve compiled a list of live casino characteristics you should look out for. These can help you determine whether or not your chosen live casino is top quality and, therefore, whether it's worth playing at.
Read on to find out what makes for an excellent live casino.
Top Qualities of Best Live Casino
The first sign of quality is ease of access. You live casino games should be easy to find, and available for instant play. What's more, there should be a wide variety of titles to suit all different budgets and gaming styles.
We also think it’s important for an online casino to be fully equipped for mobile gaming as well as PC gaming. More and more people now enjoying playing on-the-go and so a good live casino should be available to stream on most mobile devices.
Bonuses and Promotions
This is the number one element that all gamblers should look out for. The best live casinos will offer regular promotions and bonuses, as well as free spins and other rewards.
To start, you should look out for deposit bonuses. These are bonuses which are awarded to you for choosing to play at one site over another. They may include match deposit offers and even no deposit bonuses. The best live casinos will offer a combination of the two in a welcome package.
Next, you should also look at what other regular promotions the site boasts. It's all well and good to be offered an amazing welcome bonus, but if the rewards dry up afterwards, it might not be a site worth playing at.
Regular promotions at the best live casinos may include:
- Cashback Offers
- Weekly Bonuses
- Further Deposit Rewards
- Free Spins
- Loyalty Rewards
Country Restrictions at Best Live Casinos
Some casinos only have a fraction of their live casino games available for UK players. Before signing up, you should definitely check out how many games will be available in your country.
Also, if you’re an Anglophone who loves to use UK live casinos, watch out. A lot of UK casinos place restrictions on French players and French players only. This is why it's always best to read through the casino's terms and conditions carefully.
Who's Providing Best Live Casino Software?
When looking for a live casino, you should be looking for one which offers games from the industry's best software developers.
This ensures that the casino games are both secure and regulated. What's more, in the case of live casinos, this means that your live stream is coming from a licensed gambling studio, with professionally trained dealers running the games.
In addition, you won’t have to worry about corruption, cheating or deposit issues if you stick with the best and safest providers.
The best live casino software developers include:
- Evolution Gaming
- IGT (WagerWorks)
- Extreme Live Gaming
- Lucky Streak
Banking at Best Live Casinos
It’s always a good thing to check out what kind of depositing and withdrawing methods are accepted at your casino of choice. No one likes to be forced into a way of banking which isn't convenient for them, nor do they want to wait around for ages to receive their winnings.
The best live casinos will offer an array of different banking methods so that everybody feels catered for. These may include
- Credit/Debit Cards (Mastercard, Maestro, Visa, Amex)
- E-Wallets (PayPal, Skrill, Neteller, Trustly)
- Pre-Paid Cards (for example, Paysafecard)
- Pay by Phone Deposits (Boku, SIRU Mobile)
Players should also ensure that their casino is encrypted. This means that your transactions are kept safe from prying eyes. Most casinos are encrypted by SSL but, to check quickly, look for the padlock symbol in the URL bar when visiting the site.
Your live casino should have at least one way of contacting customer service. Moreover, this should be easy to do, so that you needn't worry about any immediate problems going unanswered.
In our eyes, live casinos which offer a live chat function are best for this. This is because they often allow you to get in touch with the casino 24/7. Some casinos may also offer the ability to contact customer support via telephone or email.
A decent customer support service is also a sign of trustworthiness, as you can rest assured your problems will be dealt with. It also means that the casino values your peace of mind over anything else, which is important when it's your money on the line!